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Our Contact Information

Our dedicated team is ready to assist you with any questions or concerns regarding PTRA's services, procurement procedures, or agent verification.

TeleFax

+968 7512 6219

Address

Route PCX1M. 3019, Al Qurum,
Ministries St., Al-Khuwair,
Muscat, Sultanate of Oman.

Office Hours

Sunday - Thursday

8:00 AM - 5:00 PM (Oman Time)

Friday - Saturday

Closed (Weekend)

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Send Us A Message

Fill out the form below and our team will get back to you as soon as possible. We value your inquiries and feedback.

Contact Information

TeleFax

+968 7512 6219

Address

Route PCX1M. 3019, Al Qurum,
Ministries St., Al-Khuwair,
Muscat, Sultanate of Oman.

Follow Us

Find Us

Our Location

Visit our headquarters in Al Khuwair, Muscat, Sultanate of Oman.

Common Questions

Frequently Asked Questions

Find answers to common questions about contacting PTRA and our response process.

What is the typical response time for inquiries?

We strive to respond to all inquiries within 24-48 business hours. For urgent matters related to ongoing procurement processes, please indicate the urgency in your message subject line, and we will prioritize your request.

How can I verify if an agent is officially representing PTRA?

You can verify an agent's status by contacting us directly through the official contact information provided on this page. Provide the agent's name and details, and our team will confirm whether they are authorized to represent PTRA. You can also check our official agents list on the Agents page of our website.

Can I schedule an in-person meeting at your office?

Yes, in-person meetings can be scheduled by appointment only. Please contact us via email or phone at least 3 business days in advance to arrange a meeting. Provide details about the purpose of your visit so we can ensure the appropriate team members are available to assist you.

How do I report suspicious communications claiming to be from PTRA?

If you receive suspicious emails, calls, or other communications claiming to be from PTRA, please forward them immediately to contact@ptra-om.org with the subject line "Suspicious Communication Report." Include all relevant details and any attachments you received. This helps us take appropriate action against unauthorized individuals using our name.